Information
Frequently
Asked Questions
A few helpful answers regarding original artworks, commissions, framing, shipping, and general enquiries.
Are all artworks original?
Yes. Each piece presented on Frequency Framed is an original artwork created by Natan Ribeiro, unless otherwise stated.
Can I commission a custom piece?
Yes. Commissioned artworks are available for clients looking for a personalised piece inspired by symbolism, numerology, colour, or a specific concept.
Are sold pieces still available?
No. Once an artwork is marked as sold, it is no longer available. Similar commissioned works may be possible upon request, but every original piece remains unique.
Do you offer framing?
Framing options may be available depending on the artwork and delivery requirements. Please enquire directly for details.
Do you ship internationally?
Shipping availability depends on the artwork, destination, and size of the piece. Please get in touch before purchase if you require international delivery.
How long does a commission take?
Commission timelines vary depending on size, concept, and current availability. A more accurate estimate is provided after the initial enquiry.
How do I enquire about an artwork?
You can use the contact page to ask about availability, pricing, commissions, framing, or shipping. We aim to respond within 1–2 business days.
Can artwork colours vary slightly in real life?
Yes. Colours may appear slightly different depending on lighting, screen calibration, and framing presentation. Every effort is made to represent each artwork as accurately as possible.
Still have a question? Get in touch for artwork enquiries, commissions, or delivery details.